Frequently Asked Questions

We serve Chapel Hill, Carrboro, Pittsboro, Durham, Raleigh, Cary, Hillsborough, and the surrounding Triangle area. If you're nearby and not sure we cover your address, just give us a call.

Yes. We carry general liability insurance and hold the appropriate North Carolina contractor licensing for residential and commercial roofing work.

Yes — Gonzalez Roofing is the roofing-focused division of Gonzalez Painters & Contractors, built on the same standards of craftsmanship and customer service the Gonzalez name has stood for in the Triangle for over 20 years.

Asphalt shingle roofs typically last 20-30 years in our climate, depending on material quality, ventilation, and maintenance. Metal roofing can last 40-70 years. Heat, humidity, and storm exposure all affect actual lifespan.

Look for curling or missing shingles, granules collecting in gutters, daylight through the attic decking, or a roof that's 20+ years old with repeated repairs. A free inspection is the most reliable way to know for sure.

Yes. We can inspect the damage, meet your adjuster on-site, and provide the documentation needed to support your claim.

A documented maintenance history can help show that damage found after a storm was sudden rather than due to neglect, which supports a smoother claims process.

We can discuss financing options during your estimate — ask your project consultant about what's currently available.

Cost depends on roof size, pitch, material choice, and the condition of the existing deck. We provide a free, itemized estimate so you know exactly what you're paying for before any work starts.

Most residential replacements take one to two days. Larger or steeper roofs, or those needing significant deck repair, may take longer.

No, but we recommend being reachable by phone, and we'll always walk the finished roof with you before considering the project complete.

Avoid getting on the roof yourself. Take photos from the ground if it's safe to do so, and call us — we can inspect the damage, provide temporary protection if needed, and help with your insurance claim.

Architectural and designer asphalt shingles, standing-seam metal roofing, and low-slope membrane systems, along with skylights, seamless gutters, and siding.

Every installation includes the manufacturer's material warranty plus our written workmanship warranty on the installation itself.